The 6 Best Data Recovery Services in Vancouver
Thanks to technology, keeping precious memories and important documents has never been easier.
But, when our storage devices go on the fritz they can invite a whole heap of digital dilemmas. So, to help you out, we’ve put together a list of the best data recovery services in Vancouver,
With our list, you’ll have access to insightful reviews, pros & cons, and other essential info.
How Much Does Data Recovery Cost?
Before we introduce you to our top picks, let’s get you acquainted with basic data recovery costs:
Service | Average cost |
Corrupted hard drive recovery | $200 – $700 |
Smartphone file recovery | $300 – $800 |
Physically damaged hard drive recovery | $750 – $900 |
Solid-state drive recovery | $900 – $1300 |
Advanced hard drive recovery | $1000 – $1500 |
From our cost table, you’ll notice that the cost for data recovery can vary widely with each service.
This is because some recovery processes require the use of special tools and “clean rooms”. That typically translates to higher costs.
The Best Data Recovery Services in Vancouver
Since you’re now armed with our nifty cost table, it’s time to meet our entries.
As you search for a recovery company, keep in mind that the likelihood of recovery hinges on the severity of damage as well as the skills & tools of your service provider. That’s why we tried to give you as much relevant data on these options as we could.
1. ReStoring Data
SERVICES | Hard drive data recovery Smartphone data recovery Memory card data recovery Digital forensics RAID data recovery |
WEBSITE | https://restoringdata.ca/ |
ADDRESS | 788 Beatty St Suite #207, Vancouver, BC V6B 2M1, Canada |
CONTACT DETAILS | Phone number: (604) 737-8771 |
OPERATING HOURS | Mon-Fri: 9:00am to 5:00pm |
As yet another data recovery service headquartered in Vancouver, ReStoring Data has made waves in the tech industry over the past few years.
The company’s previous accomplishments include winning the title of Best Company by Small Business BC in 2013, as well as receiving the People’s Pick Award by the BBB in 2015.
Despite their success, the folks at ReStoring Data know all too well that not all data can be recovered. That’s why they cover clients with their “no data, no charge” policy, which saves clients from paying for a failed recovery attempt.
Along with this, the company also supports all manner of operating systems, including Mac, Linux, and Windows. This allows them to cover a wide range of issues and produce a high recovery rate.
Furthermore, they specialize in RAID recovery, Drobo Recovery, and flash recovery.
Pros
- The company has received multiple industry awards
- They specialize in complex physical recoveries requiring internal work
- Clients are given step-by-step updates on their data recovery process
Cons
- The company does not support digital file transfers for recovered files
Customer Reviews
Here are some reviews worth reading:
“The company was great to deal with. They were able to quote me a price for the work required based on the information I gave them and actually came in lower than expected. All data was recovered to my satisfaction. Exceptional communication by the case manager Laura, keeping me up to date on progress. I hope I never need to use them again, but if I screw up again, they will be the first ones I call.” – Mike D.
“Amazing experience with ReStoring Data! They accommodated a very urgent data recovery with a speedy turnaround time. They were upfront from the first phone call on expectations and cost (no hidden fees at checkout), and they guaranteed data recovery or else there would be no charge. All and all, ReStoring Data went out of their way and beyond expectations, I would not hesitate to recommend them to anyone.” – Justin P.
2. WeRecoverData – Data Recovery Labs
SERVICES | Hard drive data recovery PC data recovery Smartphone data recovery Solid-state drive recovery Memory card data recovery Laptop data recovery Tape data recovery Server recovery Database recovery Digital forensics |
WEBSITE | https://www.werecoverd,ata.com/ |
ADDRESS | 701 W Georgia St #1500, Vancouver, BC V7Y 1C6, Canada |
CONTACT DETAILS | Phone number: (604) 210-9599 Toll-free number: (866) 400-3282 |
OPERATING HOURS | Monday: 9 am – 5 pm Tuesday: 9 am – 5 pm Wednesday: 9 am – 5 pm Thursday: 9 am – 5 pm Friday: 9 am – 5 pm Saturday: closed Sunday: closed |
WeRecoverData is one of the leading data recovery services in both Vancouver and the world. Their skill and expertise are matched only by their diverse client list, which includes massive companies such as Google, Verizon, Dell, and The New York Times.
With a state-of-the-art “cleanroom”, this company is capable of retrieving data from even the most corrupted and damaged hard drives.
For those who are unfamiliar with data retrieval processes, a cleanroom is a humidity- and temperature-controlled environment that is free of dust and other particulates.
The use of such a room allows drives to be taken apart and put together without the possibility of contamination from dust, lint, or moisture.
Clients with especially damaged hardware will find this company’s facilities and extensive capabilities to be of great help.
Pros
- Serves many Fortune 500 companies
- Has a cleanroom
- Constantly improving data recovery software through R&D
- Offers house calls for data recovery
Cons
- Their rates can be higher than other companies
Customer Reviews
WeRecoverData has done an excellent job preserving these clients’ data while also gaining their admiration in the process:
“My hard drive failed to mount a little while ago and I went to WeRecoverData to recover the data that I had lost. It was a simple and easy process to send my hard drive in for an evaluation and then a short wait before they confirmed that they could recover my data. During the recovery process, they were very communicative and helpful with any questions I had. The recovery was completed within the timeframe they specified and right away they sent me some options for shipping. My drive was shipped that same day and arrived to its destination again on time. All the data that I lost was recovered successfully and returned to me. Everyone I interacted with was very professional and receptive to any questions I have. I would recommend this company. Top notch expertise and customer service.” – Dan B.
“The whole process from dropping off a failed hard drive to getting my data couriered back to me on an external drive that they supplied was fast and first rate. The customer service and communication through the whole process was excellent and I am 100% satisfied with the level of professionalism I received.” – Nick A.
3. Secure Data Recovery Services
SERVICES | Hard drive data recovery PC data recovery Smartphone data recovery Solid-state drive recovery Memory card data recovery Laptop data recovery Tape data recovery Server recovery Database recovery |
WEBSITE | https://www.securedatarecovery.ca/ |
ADDRESS | 999 Canada Pl #404, Vancouver, BC V6C 3E1, Canada |
CONTACT DETAILS | Toll-free number: (800) 705-3701 Email: customercare@securedatarecovery.com |
OPERATING HOURS | Monday: 9 am – 5 pm Tuesday: 9 am – 5 pm Wednesday: 9 am – 5 pm Thursday: 9:30 am – 5 pm Friday: 9 am – 5 pm Saturday: closed Sunday: closed |
On our list of the best data recovery services in Vancouver, Secure Data Recovery boasts the most certifications by far. Some of these recognitions include an SSAE Type II certification as well as a Class 10 ISO-certified cleanroom.
Put simply, the SSAE Type II certification is a title only given to data recovery companies with ironclad security for any and all recovered data. This means that once your data has been recovered, there is no chance of it being misused or abused.
Along with this, the company’s Class 10 ISO certification is a legitimate recognition of its adherence to International Standardization Organization standards.
When you put this all together, you have a reliable data recovery service that is backed by two major safety and security organization. Easy to see why we recommend them!
Pros
- Certified by both the SSAE and the ISO
- Recognized by Apple, Microsoft, HP, and Dell as a legitimate recovery service
- The company also has a confidentiality guarantee
Cons
- Severely damaged drives must be sent to their recovery facility, which may take longer
Customer Reviews
These clients were absolutely thrilled with the service that Secure Data Recovery delivered:
“I had a very good experience with Secure Data Recovery. They were professional and answered all my questions promptly. They were also very patient while I took the time to decide whether to move forward with the data recovery. At no time did I feel pressured or that they were anything but straight and honest. 5 stars for sure.” – Stevyn I.
“Thank you, Secure Data Recovery, for your help.
I really appreciated the personal service I received from Fred (Frederick Wright). All communication was precise and prompt. Every step was clearly explained. Best of all I got my data back, and he was able to reduce the quoted amount for me. As long as you understand that data recovery is expensive, you are going to really appreciate your experience with Secure Data Recovery. Highly recommend this reputable company for your data recovery needs.” – Tatiana R.
4. TeraDrive Data Recovery
SERVICES | Hard drive data recovery Solid-state data recovery Smartphone data recovery Ransomware data recovery USB data recovery |
WEBSITE | https://teradrive.ca/ |
ADDRESS | 777 Hornby St 6th Floor, Vancouver, BC V6E 3X1, Canada |
CONTACT DETAILS | Phone number: (604) 800-9060 Email: info@teradrive.ca |
OPERATING HOURS | Monday: 8 am – 6 pm Tuesday: 8 am – 6 pm Wednesday: 8 am – 6 pm Thursday: 8 am – 6 pm Friday: 8 am – 6 pm Saturday: 8 am – 6 pm Sunday: 8 am – 6 pm |
TeraDrive is a local Vancouver-based data recovery company that prides itself on providing quick and reliable service.
Where some companies will send drives to a recovery facility, TeraDrive performs all recovery services in their Vancouver site. This allows them to complete most jobs within two to three days.
Their process begins with an online service request… once filed, clients can then drop their devices off at TeraDrive’s facility in downtown Vancouver.
Within 24 hours of drop-off, clients will then receive an update and a quote for the job. Finally, within a day, the recovered files can be picked up on a new drive or received via digital file transfer.
Pros
- The company performs all data recovery in Vancouver
- Recovered files can be sent via digital file transfer
- TeraDrive does not charge you for unrecovered files
Cons
- Rates are unavailable online
Customer Reviews
TeraDrive’s swift and reliable work has managed to garner a ton of rave reviews online:
“TeraDrive Data Recovery provided professional, expert assistance when a liquid spill seriously damaged my MacBook. Time-sensitive research data on the machine had not been backed up properly, and the chief engineer, Ilya, prioritized the case to help out. Apple had told me that the hard drive was a write-off, but Ilya micro-soldered the damaged electrical board and somehow brought it back to life. She recovered all of the data and restored the laptop to functioning condition, and did so in a matter of a few days. TeraDrive saved our research project from what would have been an extremely serious setback and I couldn’t be more grateful.” – Natalie O.
“TeraDrive was just awesome when I had issues with my hard drive. They were responsive and kept me updated all through the process. Not to mentioned they reunited me with all the data I thought I had lost! Would only go to them from now on.” – Stephanie M.
5. Aceon Data Recovery
SERVICES | Hard drive data recovery Smartphone data recovery USB data recovery Memory card data recovery Backup services |
WEBSITE | https://www.aceondatarecovery.com/ |
ADDRESS | 1275 W 6th Ave #300, Vancouver, BC V6H 1A6, Canada |
CONTACT DETAILS | Phone number: (604) 224-4357 Email: info@acedata.ca |
OPERATING HOURS | Monday: 8 am – 5 pm Tuesday: 8 am – 5 pm Wednesday: 8 am – 5 pm Thursday: 8 am – 5 pm Friday: 8 am – 5 pm Saturday: 8 am – 5 pm Sunday: 8 am – 5 pm |
In a field filled with gargantuan competitors, Aceon gets by using its 23 years of experience and a ton of professional connections.
Having been established in 1998, this company has had ample time to build up both its knowledge and resources. This had led to them having state-of-the-art software and tools such as infrared soldering stations, industrial imaging boards, and write-blockers.
All of these tools allow Aceon technicians to rebuild physical circuits and transfer data efficiently, with a high degree of success. On top of that, Aceon outsources any services not covered in-house to their network of partner companies.
This means that Aceon has the cumulative capabilities of dozens of companies to help tackle any data recovery issue.
Pros
- Aceon has over 20 years of experience in the industry
- The company uses state of the art technology for data recovery
- Any unsupported data solutions can be outsourced to Aceon’s partner companies
Cons
- Having a recovery job outsourced can take longer than usual
Customer Reviews
Thanks to Aceon’s wide capabilities, these clients were able to preserve countless precious memories and data:
“Simon and the rest of the crew at Aceon helped me recover years of work that was almost lost after my drive failed. They were very responsive to all my questions and even helped me out with the cost of the drive when the initial recovery was outside of my budget!” – Nic C.
“I was devastated when I lost all my photos on my laptop. I phoned Aceon for help. They recovered all my photos and made my day. Now my photo memories will be with me forever and I have Simon to thank! I highly recommend Aceon Data Recovery.” – Di P.
6. Data Recovery Expert
SERVICES | Data recovery |
WEBSITE | https://datarecoveryexpert.ca/Vancouver-data-recovery.php |
ADDRESS | Unit #1395, 8888 Odlin Crescent, Richmond, BC V6X 3Z8 |
CONTACT DETAILS | +1(604) 214-8141 or +1(604) 442-8520 (Local Vancouver customer service and support) support@datarecoveryexpert.ca |
OPERATING HOURS | 10:00am – 5:30pm Mon – Fri 11:30am – 4:30pm Saturday |
No matter what operating system you are running, be it Windows, Mac, Linux, or Netware, Data Recovery Expert can definitely help you out.
Their team is adept in figuring out the finicky details that are included in data recovery. Rather than tiring and stressing yourself out with the arduous process, you can turn to them and expect your device to be handed back to you in the condition that you sent it in as well as all the data you were trying to get back.
Despite this though, it should be noted that it does not specifically state on their website what devices they can help with, nor do they put the base rates that they follow.
Pros
- Quick services
- Committed team of experts
Cons
- Services are unavailable online
- It was not specified online what devices they can recover the data for
FAQs About Data Recovery
Those are our top picks for the best data recovery services in Vancouver. Since you’re now familiar with your options and recovery solutions, all that’s left is to choose a recovery service.
On a side note, data recovery can be a long and strenuous process… so to take the edge off, perhaps some physiotherapy is in order. To help you out, we’ve also made a list of the best physiotherapy clinics in Vancouver.